INSIGHTDIGIT.

Q&A

Find quick answers to your questions. Explore our Q&A section for solutions, tips, and insights to help you navigate and make the most of our platform.

We only offer recurring credit card payments, allowing customers to subscribe to our website software services on a monthly or yearly basis.

Currently, our website software services only support English. Please ensure that your team has basic English reading and usage skills.

If you need to cancel your subscription, please cancel your order directly in the system. The system will automatically calculate your subscription's expiration date, and the service will stop after the subscription period ends.

You can pay using a credit card. After the payment is completed, our system will automatically set up your website, with no need to download any software.

Currently, our services do not include a course feature. If you need to manage or distribute courses, consider using a third-party platform.

Once payment is completed and the subscription service is activated, you may request a full, unconditional refund within 7 days of purchase. The refund will be processed within 30 business days. Requesting a refund will also result in the cancellation of your subscription, and the subscription period will expire 7 days after activation.

If you encounter any technical issues, you can contact us through our online support system, and we will provide assistance as soon as possible.

Our payment system uses the latest encryption technology to protect your credit card information, ensuring the security of your transactions.

Due to system design limitations, downgrading subscriptions is not possible. We apologize for any inconvenience.

Yes, your subscription will renew automatically until you choose to cancel it.

Our services include basic SSL certificates and security monitoring to ensure your website's data is secure. If you have additional needs, you can choose advanced security protection plans.

  • 1. Choose website type (Brand Image Website / E-commerce Website)
  • 2. Select website color scheme
  • 3. Select the industry your brand operates in
  • 4. Enter company name and company introduction
  • 5. Make payment via credit card
  • 6. Website framework is automatically generated and launched
  • 7. You can access and modify brand images and text content at any time